Privacy Policy / Datenschutz

Last updated: June 3, 2026

adelina.world ("we", "us", "our") is operated by Adelina Amlinskaya, an independent jewellery designer based in Italy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from adelina.world.

Information We Collect

We collect information you provide directly when placing an order: name, email address, shipping and billing address, phone number. Payment information is processed securely by Shopify Payments — we never store your full card number. We also automatically collect device and browsing data (IP address, browser type, pages visited, time zone) via cookies and web beacons.

How We Use Your Information

  • To process and fulfil orders and send shipping updates
  • To provide customer support
  • To send marketing communications (only with your explicit consent)
  • To improve website performance and user experience
  • To detect and prevent fraud
  • To comply with legal and accounting obligations

Cookies and Tracking Technologies

We use the following cookies and third-party technologies on our website. You can manage your preferences via our cookie consent banner at any time.

Essential cookies (always active): Required for core functions — shopping cart, checkout, language and currency preferences, fraud prevention. These do not require your consent.

Analytics cookies (require consent):

  • Google Analytics 4 (GA4) — tracks website visits, page views, traffic sources, and purchase events to help us understand how visitors use our site. IP anonymisation is enabled. Processing uses Google Consent Mode v2 — data is only collected after you accept analytics cookies. Data processor: Google LLC, USA. Google Privacy Policy
  • Shopify Analytics — anonymised storefront usage data collected by Shopify to help us understand site performance. Processed by Shopify Inc., USA.

Marketing and advertising cookies (require consent):

  • Klaviyo — email marketing and behavioural tracking. Used for automated email flows (welcome series, abandoned checkout reminders, browse abandonment, post-purchase follow-ups, product review requests, and customer winback campaigns) and newsletter communications. We only enrol you in email flows if you have provided consent. Data processor: Klaviyo Inc., USA. Klaviyo Privacy Policy
  • Adeagle — targeted advertising network. Used to serve relevant ads based on browsing behaviour. Data processor: Adeagle Ltd. Adeagle Privacy Policy

Functional cookies (require consent):

  • Nova Multi-Currency Converter — stores your preferred currency selection across sessions.
  • Instagram Feed — displays our Instagram content on the website. Loading this feature allows Instagram to set cookies. Data processor: Meta Platforms Inc., USA.

Sharing Your Information

We share data only with service providers essential to our operations:

  • Shopify Inc. (USA) — e-commerce platform, payment processing, and hosting infrastructure
  • Shipping carriers — DHL, Poste Italiane, GLS, and regional carriers depending on destination
  • Advertising and analytics partners — as listed above, only when you have given consent

We do not sell your personal information to any third party.

EU / EEA Residents — GDPR Rights

If you are located in the European Union or the European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of access — request a copy of the personal data we hold about you
  • Right to rectification — have inaccurate or incomplete data corrected
  • Right to erasure — request deletion of your data ("right to be forgotten"), subject to legal retention obligations
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to object — object to processing based on legitimate interest or for direct marketing
  • Right to restrict processing — request that we limit how we process your data
  • Right to withdraw consent — withdraw marketing consent at any time without affecting prior processing

Legal basis for processing: contract performance (order fulfilment), legal obligation (tax records retained 7 years per Italian law), and consent (marketing, advertising, analytics cookies).

Data controller: Adelina Amlinskaya, adelina.world
To exercise your GDPR rights, email [email protected]. You may also file a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) at www.garanteprivacy.it.

United Kingdom Residents — UK GDPR

If you are located in the United Kingdom, the same rights apply as for EU residents under UK GDPR. You may file a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

California Residents — CCPA / CPRA

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you the following rights:

  • Right to know — request disclosure of personal information collected, used, or shared about you
  • Right to delete — request deletion of your personal information
  • Right to correct — request correction of inaccurate personal information
  • Right to opt-out of sale / sharing — you may opt out of sharing your data with our advertising partners (Adeagle) or any future ad platforms via our cookie consent banner
  • Right to non-discrimination — we will not discriminate against you for exercising your privacy rights

To submit a CCPA/CPRA request, email [email protected] with subject "California Privacy Request". We will respond within 45 days.

UAE Residents — PDPL

If you are located in the United Arab Emirates, we comply with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021 — PDPL). You have the right to:

  • Access, correct, or request deletion of your personal data
  • Withdraw consent for non-essential data processing at any time
  • Object to processing of your personal data for marketing purposes
  • File a complaint with the UAE Data Office at uaedataoffice.ae

To exercise your UAE PDPL rights, email [email protected].

India Residents — DPDPA

If you are located in India, we comply with the Digital Personal Data Protection Act 2023 (DPDPA). As a Data Fiduciary, we process your personal data only for the purposes stated in this policy and with your consent where required. You have the right to:

  • Access information about how your personal data is processed
  • Correct inaccurate or incomplete personal data
  • Withdraw consent for non-essential processing (this will not affect prior processing)
  • Nominate another person to exercise your rights in case of incapacity
  • File a complaint with the Data Protection Board of India

To exercise your DPDPA rights, email [email protected].

Canadian Residents — PIPEDA

If you are a Canadian resident, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access your personal information and request correction. To submit a PIPEDA request, email [email protected]. We will respond within 30 days. You may also file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.

International Data Transfers

Your data may be processed in the United States and other countries where Shopify and our service providers operate. Transfers from the EU/EEA are governed by Standard Contractual Clauses (SCCs) approved by the European Commission. See Shopify's Privacy Policy for details.

Data Retention

Order and transaction data is retained for 7 years to comply with Italian and EU tax and accounting regulations. Marketing consent records are kept until you unsubscribe. After applicable retention periods, data is securely deleted or anonymised.

Security

All payment data is encrypted via TLS/SSL and processed through Shopify's PCI-DSS Level 1 certified payment infrastructure. We apply industry-standard technical and organisational measures to protect your information.

Your Cookie Choices

You can manage your cookie preferences at any time by clicking the cookie preferences link in our website footer, or by using your browser settings. Note that disabling certain cookies may affect website functionality.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email to registered customers or via a notice on our website. The "Last updated" date reflects the most recent revision.

Contact Us

adelina.world — Privacy Contact
Email: [email protected]
Data Controller: Adelina Amlinskaya, Italy